A walkthrough uses one customer, one invoice, and the way you chase it. We reply by email. We do not call out of the blue.
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You describe the cycle
Who issues the invoice, who sends the reminder, and which accounting file has to agree at the end.
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We reply in writing
If a walkthrough is useful, we propose a time. If it is not, we say so.
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Sample data only
Do not send invoices, bank details, card numbers, or your customers’ personal data through this form.